Privacy Policy for LadderOps

Last Updated: August 4, 2025

1. Introduction

Welcome to LadderOps. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, ladderops.tech, and the services we offer, including when you express interest in our Early Adopter Program through our waitlist form.

2. Information We Collect

We collect information you provide directly to us when you fill out our waitlist or contact forms. The types of information we may collect include:

• Your name
• Your work email address
• Your department's name and size
• Information about your current software and its challenges

3. How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with you about our Early Adopter Program and product development.
• To understand the needs of fire departments to improve our software.
• To respond to your comments, questions, and requests.
• To send you technical notices, updates, and support messages.

4. Sharing of Information

We do not share your personal information with third parties except in the following cases or as otherwise described in this Policy:

• With your consent or at your direction.
• To comply with a legal obligation, such as responding to a subpoena or government request.

We use Formspree for our contact forms, and their privacy policy may also apply to the data you submit.

5. Your Choices

You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at info@ladderops.tech.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@ladderops.tech.